Getting Started with Cisco Device Coverage Checker
The Cisco Device Coverage Checker tool allows you to determine the current contract status of your Cisco devices. After entering valid serial numbers, the coverage status of each item is checked. Devices found to be covered by an active service contract are indicated by a checkmark icon () in the Covered column.
You must have a valid Cisco.com account to use Cisco Device Coverage Checker. If you do not have a valid Cisco.com account, you can register on the Cisco.com Registration page.
If you are registered at the Customer or Partner level, additional device details are displayed if available. If the device type is identified from service contract records, additional product information is displayed. For devices listed on your active contracts, the contract and warranty details and expiry dates are also displayed.
You must meet the following system requirements to use the Device Coverage Checker:
• Operating System:
– Microsoft Windows
– Apple Mac
– Microsoft Internet Explorer version 11
– Mozilla Firefox version 35 (and later)
– Google Chrome version 40 (and later)
– Apple Safari version 8 (and later)
To access the Device Coverage Checker tool, click the Device Coverage Checker link on the Cisco Tools & Resources page.
Note You must have a valid Cisco.com account to use Device Coverage Checker. If you do not have a valid Cisco.com account, you can register on the Cisco.com Registration page.
To submit comments and questions regarding the Device Coverage Checker tool, use the Feedback link located on the left side of the tool page.
For concerns regarding the contract and coverage status of your Cisco devices, contact your authorized Partner or Reseller or contact Cisco for assistance with contract management.