Collaboration Solutions Analyzer (CSA)

CSA combines the the functionality of multiple tools that allow you to troubleshoot and validate your Cisco Collaboration deployments. Open CSA

Log analysis - Upload logs files from Collaboration product for analysis, cross-product communication flow visualisation and automated issue detection.

CollabEdge validator - Verify your Mobile and Remote Access (MRA) feature configuration by simulating the Jabber over MRA communication from our tool to your network.

SRV checker - Verify external DNS configuration for your domain and perform network connectivity tests to your edge components.

B2B call tester - Call in from SIP endpoint or over WebRTC to a temporary CMS space or be called to your URI to test B2B calls.

Release notes

You can find the full change log here.

Table of content

Log analysis

• About log analysis
  • Log visualisation
  • Data correlation
  • Automatic issue detection
• User guide
  • Upload and analyze log file(s)
  • Analysis
• User guide (new CSA)
  • Upload and analyze log file(s)
  • Analysis
• Product and feature support
  • Supported products

CollabEdge validator

• About CollabEdge validator
  • Input
  • Sample output
  • Known limitations

SRV checker

• About SRV checker
  • Input
  • Sample output

B2B call tester

• About B2B call tester
  • Creating temporary space
  • Space participants
  • Known limitations