.. _csa.oddc.userguide: User guide ========== To access the ODDC tool your CEC account requires specific entitlement. You can request access `here `_. 1. On the main screen select ‘Service Request ODDC’. .. image:: images/csa/oddc/oddc_step1.png 2. Click the ‘Login’ icon to login on Cisco Webex. .. image:: images/csa/oddc/oddc_step2.png 3. Enter your CEC credentials. .. image:: images/csa/oddc/oddc_step3.png 4. Enter the Service Request for which you need to collect data. .. image:: images/csa/oddc/oddc_step4.png 5. Validate the discovered Webex Organization is the one from your customer. When validated click ‘Next’. .. image:: images/csa/oddc/oddc_step5.png 6. Select the device from which you need to collect data. .. image:: images/csa/oddc/oddc_step6.png 7. Select the data sets (commands) you need to collect. .. image:: images/csa/oddc/oddc_step7a.png .. image:: images/csa/oddc/oddc_step7b.png 8. When requested provide the command parameters, when completed click ‘Done’ and then ‘Next’. .. image:: images/csa/oddc/oddc_step8a.png .. image:: images/csa/oddc/oddc_step8b.png 9. Review the selected data and devices, when reviewed click ‘Submit’. .. image:: images/csa/oddc/oddc_step9.png 10. Monitor the progress of the data collection and analysis status. .. image:: images/csa/oddc/oddc_step10.png 11. When data collection and Analysis status shows ‘Success’ click on the hyperlink which triggers a pop-up providing the links to ‘CSA Analysis’ and ‘BORG Analysis’. .. image:: images/csa/oddc/oddc_step11a.png .. image:: images/csa/oddc/oddc_step11b.png