Collaboration Solutions Analyzer
The suite for your collaboration solution
Latest features
August 2018
Expressway dial plan analyzerLog analysis
Log analysis now allows for dynamic dial plan configuration testing under the System information section, Dial plan tab.New diagnostic signaturesLog analysis
Added couple of new diagnostic signatures and improved existing ones to help identify latest known issues automatically.CUCM improvementsLog analysis
Improved call overview and enhanced support for IPv6 in SCCP.Added support for CVPLog analysis
CVP call server logs can now be analyzed to show calls and associated SIP and GED-125 messages.Additional check for TCP ports 2222 and 7001SRV checker
SRV checker now checks the traversal service ports on Expressway.MS federation checkSRV checker
SRV checker now validates the SRV entries and certificate details required for Microsoft federation.Added support for VoiceServices domainCollabEdge validator
CEV now detects if VoiceServices domain is retrieved and allows relaunching the analysis with it.Fixed issue with multiple calls shownB2B call tester
B2B call tester now correctly shows the associated calls during a test session.May 2018
New CSA UI
CSA has adopted a new visual theme across all the tools and pages.Certificates in SRV checkerSRV checker
SRV checker now tries to retrieve SSL certificates for TCP connections and validates them.SRV checker UI reworkedSRV checker
SRV checker now allows for easier navigation between the different features and feature relevant information is shown in more organized manner.April 2018
Added CMS consoleLog analysis
CMS console component simulates the actual MMP console of the device.Enhanced Dual Home call analysis in CMSLog analysis
Added support for SIP BENOTIFY messages in CMS Dual Home calls with Microsoft.New diagnostic signaturesLog analysis
Added couple of new diagnostic signatures to help identify latest known issues automatically.Added a summary view in CollabEdge validatorCollabEdge validator
CEV now displays a summary view of all the checks done on the top.Feb 2018
Added support for CUCM productLog analysis
CUCM CallManager traces can be now parsed to show SIP and SCCP calls and CTI signaling.Added support for PerfMon tracesLog analysis
Voice Operating System products (CUCM, UCX, etc.) PerfMon traces can now be analyzed.Added support for PCAP filesLog analysis
Packet captures/tcpdump files (*.pcap, *pcapng) can be now analyzed individually.Added TURN checkSRV checker
Tool now also check for TURN service availability.Softphone registration check addedCollabEdge validator
CEV now also verifies the softphone registration towards CUCM.Jan 2018
Ladder diagram for STUN messagesLog analysis
STUN message flows can be now visualized in ladder diagram similar to call signaling.New file uploaderLog analysis
Log analysis tool now features a much faster upload method allowing you to upload your large log files in less time.User experience improvements
All the tools now provide more information about what the tool does, what the required input is and a direct link to specific user documentation page.Dec 2017
Complete rework of CollabEdge validatorCollabEdge validator
CEV now supports multi-server (Exp-E, UDS, IM&P) validation, phone only mode and provides more detailed DNS, connectivity and SSL certificates overview.SRV checker new check and filteringSRV checker
Spark hybrid check added along with with ability to filter the results shown based on the feature.TCP STUN addedLog analysis
TCP STUN messages are now parsed from PCAP.New Jabber statistics product typeLog analysis
Jabber version statistics script output can now be read by the tool.One stop shop for your collaboration solution
Collaboration Solutions Analyzer (CSA) is a
suite of tools for your collaboration solution.
CSA helps during the different phases of a collaboration solution lifecycle;
SRV checker and
Collab Edge validator
drastically reduce the time needed for the
implementation
and together with
Business to Business call tester
help to validate the solution.
Extensive validation is crucial as during this part of the lifecycle issues don't have
a severe business impact yet. Once the solution is put in production time to resolution
is crucial as the cost of an outage is high. The
Log analysis part of CSA works at
the
solution
level by parsing and correlating logs from all components, the different flows are
visualized
and augmented with TAC digital IC to easily see what is happening. On top of this
diagnostic
checks are applied to automatically detect common configuration issues, network problems
or product defects. For every issue detected a detailed explanation is provided as well
as
an action plan to fix the issue.
Unified workflow
Collaboration Solutions Analyzer offers a unified workflow for
engineers by combining different tools and
capabilities
in one place, for example QuickView, SDL Call Filter, TagScout, SRV Checker, Collab Edge
Validator
and so on. This unified workflow enables engineers to get the most of all the
capabilities
created and helps the adoption of all great tools developed by TS. The log analysis part
of
CSA works at the solution level by parsing and correlating logs from all components,
the different flows are visualized and augmented with TAC digial IC to easily see what
is happening.
On top of this diagnostic checks (DSIG, BORG, CSA DS) are applied to automatically
detect
common configuration issues, network problems or product defects both on product and
solution level.