About log analysis

This tool allows to upload logs files from Collaboration product for analysis, cross-product communication flow visualisation and automated issue detection. The supported products and features are mentioned in Product and feature support.

Log visualisation

We’re taking away the need to understand and read the logs from different Cisco Collaboration products in order to troubleshoot any issues by presenting the communication flows found in the logs in a more readable form.

Data correlation

When analysing logs from multiple products at once, we parse the data from each of them and then correlate the matching communication flows across these products. The output is a flow diagram traversing multiple components.

Automatic issue detection

All data that is parsed from logs is run against diagnostic signatures that identify known defects, commonly seen issues or misconfigurations and provide a corrective action plan.