Usage Example#
At the minimum tool requires a domain. In this example, we will use the domain tp.ciscotac.net to demonstrate how CollabEdge Validator works. Our example contains also test username and password - by this the tool will beable to retrieve the user and device configuration from UCM, attempt to authenticate against IM&P and register an associated device.
If you have a phone only deployment, tick the checkbox and the IM&P checks will be skipped.
Below you can find a sample output for the domain tp.ciscotac.net and provided test credentials.
Dashboard#
The first thing that is displayed is an overview of the login attempt which gives an overview of what is working and what is failing. An example when everything is working fine:
When something is not working it is immediately visible in what section it is failing and more details can be found in that specific section further down:
DNS configuration#
In the edge DNS configuration all details are displayed with regards to DNS records discovered for the provided domain, including the ones for Expressway-E discovery, UCM and IM&P server discovery.
Expressway Edge Hosts#
This section shows details about the TCP connectivity and Exp-E SSL certificate checks for each host discovered with the DNS records. However over each of the validation points to check the validation results and further details.
By clicking the ‘View’ button in the Certificate column for each edge host name, you can open the certificate detail view to see the full certificate chain.
Edge Servers#
This section shows details about the information returned by fetching the edge config, this is done for every Expr-E discovered by DNS.
The full content of the response can be expanded as well
UDS Severs#
For each edge server which can be selected in the section above the UDS servers which were returned in the get_edge_config are tested one by one until either a working one is found or all of them fail. The full content of the response can be expanded here as well, by pressing the “View Detail” buttons.
IM&P Severs#
For each edge server which can be selected in the Edge Server section, the IM&P servers (fetched from the service profile) are tested one by one until either a working one is found or all fail. The full content of the response can be expanded, by pressing the “View Detail” button.
Softphone registration#
For each edge server which can be selected in the Edge Server section, softphone registration is tested. The type of softphone being tested depends on the devices associated to the user following this prioritized list: CSF, BOT, TCT, TAB. For the selected edge server the Exp-C servers (as returned by get_edge_config) and Unified CM server as configured in the CUCM Group are tested until a combination works or all of them fail.